Privacy Policy
Last updated: February 1, 2026
Mental Break Counseling Services (also known as Mental Break Counseling, PLLC, MBCS, and mentalbreakcounselingservices.com) ("Mental Break," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or communicate with us.
If you have questions about this Privacy Policy or want to request access to or deletion of your information (where applicable), contact us using the information at the end of this page.
1) How We Collect Information
We may collect information in the following ways:
- Automatically when you visit our website (for example, through server logs, cookies, and similar technologies)
- When you subscribe to our newsletter
- When you contact us (for example, by phone, email, or text message)
- When you use third-party services we link to (for example, our patient portal/EHR provider)
2) What Information We Collect
Depending on how you interact with us, we may collect:
- Contact information (such as name, email address, phone number)
- Newsletter signup information (email address)
- Communications (such as the content of messages you send us by email, phone, or SMS)
- Website usage information (such as IP address, device type, browser type, pages viewed, referring/exit pages, and approximate location derived from IP address)
- Cookie and analytics data (if enabled on the site)
3) How We Use Information
We may use information to:
- Operate, maintain, and improve our website
- Respond to inquiries and communicate with you
- Provide scheduling and administrative communications
- Send service-related messages (including SMS if you opt in)
- Send newsletters and updates if you subscribe (you may unsubscribe at any time)
- Maintain security, prevent fraud, and comply with legal obligations
4) How and Why We Share Information
We do not sell, rent, release, or transfer your SMS consent or phone number to any third parties for marketing purposes.
SMS Terms
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Mental Break Counseling Services. This includes SMS messages for customer care. Message frequency varies. Message and data rates may apply. See privacy policy athttps://mentalbreakcounselingservices.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.
5) Third-Party Patient Portal / EHR
Our website includes links to a third-party patient portal/EHR provider for secure contact forms, scheduling, and client portal access. When you click those links, you will leave our website and your information will be handled according to that providers privacy practices and terms.
6) Cookies and Analytics
We may use cookies and similar technologies to operate the website and (if enabled) understand how visitors use it. You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.
7) Data Retention
We retain information only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
8) Your Rights and Choices
Depending on your location, you may have rights to request access to, correction of, or deletion of certain personal information. To submit a request, contact us using the information below. We may need to verify your identity before fulfilling certain requests.
9) Security
We take reasonable administrative, technical, and physical measures to protect information. However, no method of transmission or storage is 100% secure.
10) Links to Other Websites
Our website may contain links to third-party websites or services not operated by us. We are not responsible for their privacy practices. Please review the privacy policy of every site you visit.
11) Children's Privacy
This website is not intended for children under 18.
12) Changes to This Policy
We may update this Privacy Policy from time to time. The Last updated date reflects the most recent changes. Your continued use of the website after changes are posted indicates your acceptance of the updated policy.
13) Contact Us
Mental Break Counseling Services
Email: hello@mentalbreakcounselingservices.com
Phone: 346-452-6301
Mailing address: 13810 Champions Forest Drive, Houston TX 77069
HIPAA Notice: For information about how we handle PHI in connection with therapy services, please review our HIPAA Notice of Privacy Practices in our Legal Notices.